Salesforce solutions for your industry

Every industry has its own rules, data and handoffs. We configure Salesforce and its Industry Clouds around yours.

Healthcare

Health Cloud · Service Cloud

Hospitals, clinics and care networks need patient information in one place without loosening access controls. We build Salesforce around intake, referrals and care coordination.

Common problems

  • Referrals tracked in fax, email and spreadsheets
  • No single view of a patient across locations
  • Strict rules on who can see protected health information

What we build

  • Patient intake and referral tracking
  • Care team collaboration and tasks
  • Field-level security and audit trails for sensitive data
Talk about healthcare

Banking and finance

Financial Services Cloud

Banks, credit unions and wealth managers need compliant, high-touch service without manual back-office work. We build onboarding and servicing processes that are fast and auditable.

Common problems

  • Onboarding and KYC slowed by paper and email
  • Advisors lack a full view of households and relationships
  • Audit requests take days to answer

What we build

  • Guided onboarding with document collection
  • Household and relationship views
  • Loan and service request tracking with approvals
Talk about banking and finance

Telecommunications

Communications Cloud · Service Cloud

Telecom providers handle large volumes of orders, service requests and renewals. We help sales and support teams work faster with less swivel-chair between systems.

Common problems

  • Orders re-keyed between sales and provisioning systems
  • Agents search several tools to resolve one issue
  • Renewals missed because contract dates live elsewhere

What we build

  • Quote-to-order flows connected to provisioning
  • Unified agent console with account history
  • Renewal alerts and automated follow-ups
Talk about telecommunications

Education

Education Cloud

Schools and universities manage students from first inquiry to alumni giving. We help them run recruiting, advising and engagement on one platform.

Common problems

  • Applicant data split across portals and spreadsheets
  • Advisors can't see a student's full history
  • Alumni outreach is disconnected from student records

What we build

  • Recruiting and admissions pipelines
  • Advising notes, cases and early alerts
  • Alumni and donor engagement tracking
Talk about education

Energy and utilities

Energy & Utilities Cloud · Field Service

Utilities and energy providers need to keep customers informed and crews moving. We connect service, field operations and asset data in Salesforce.

Common problems

  • Customers call repeatedly for outage updates
  • Field crews work from paper or separate apps
  • Asset history is hard to find when a job comes in

What we build

  • Outage and service request tracking with proactive updates
  • Field Service scheduling and mobile work orders
  • Asset records linked to service history
Talk about energy and utilities

Manufacturing

Manufacturing Cloud · Field Service

Manufacturers need sales, operations and service looking at the same demand picture. We connect forecasts, orders and service in Salesforce so fewer surprises reach the plant floor.

Common problems

  • Forecasts built in spreadsheets outside the CRM
  • Distributors and dealers email orders and questions
  • Warranty and service history is hard to find

What we build

  • Sales agreements and account-based forecasting
  • Partner and dealer portals on Experience Cloud
  • Warranty, service and installed-asset tracking
Talk about manufacturing

Insurance

Financial Services Cloud for Insurance

Carriers, agencies and brokers juggle policies, claims and producer relationships across legacy systems. We give service teams and agents one place to see and act on it all.

Common problems

  • Policy and claims data live in separate core systems
  • Agents and brokers lack visibility into their book
  • First notice of loss is slow and manual

What we build

  • Policyholder 360 view connected to core systems
  • Digital claims intake with routing and status updates
  • Producer onboarding and performance dashboards
Talk about insurance

Retail and consumer goods

Commerce Cloud · Consumer Goods Cloud

Retailers and consumer brands win on customer experience and shelf execution. We connect commerce, service and field teams so every interaction uses the same customer data.

Common problems

  • Online and in-store customer data aren't connected
  • Service agents can't see orders or returns
  • Field reps plan store visits by hand

What we build

  • Order-aware service console with returns and exchanges
  • Loyalty and customer segmentation
  • Retail execution with visit planning and audits
Talk about retail and consumer goods

Nonprofit

Nonprofit Cloud

Nonprofits need to raise more and report outcomes with small teams. We set up fundraising, programs and grants so staff spend less time on data entry and more on the mission.

Common problems

  • Donor data scattered across spreadsheets and tools
  • Grant deadlines and reports tracked by memory
  • Program outcomes are hard to report to funders

What we build

  • Donor and gift management with recurring giving
  • Grant tracking with deadlines and deliverables
  • Program and outcome tracking for funder reports
Talk about nonprofit

Public sector

Public Sector Solutions

Agencies and municipalities are expected to deliver services as easily as any online business. We build constituent portals and case management that shorten wait times and paperwork.

Common problems

  • Permit and license applications on paper or PDF
  • Constituents can't check the status of a request
  • Case work tracked in aging custom systems

What we build

  • Online applications for licenses and permits
  • Constituent portal with request status
  • Case management with inspections and approvals
Talk about public sector

Real estate

Sales Cloud · Experience Cloud

Brokerages, developers and property managers track many relationships across properties. We build pipelines and portals that keep leasing, sales and tenant service moving.

Common problems

  • Leads from listing sites pile up without follow-up
  • Property, unit and tenant data kept in separate tools
  • Maintenance requests arrive by phone and email

What we build

  • Lead capture and leasing or sales pipelines
  • Property, unit and lease records with renewals
  • Tenant portal for maintenance requests
Talk about real estate
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